Shell and Pearl Holidays operates the www.shellandpearlholidays.comwebsite, which provides the SERVICEs of International and Domestic holiday packages.
This page is used to inform website visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Services.
Information Collection and Use
For a better experience while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to your name, phone number, and postal address. The information that we collect will be used to contact or identify you.
We want to inform you that whenever you visit our Service, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.
Cookies are files with small amount of data that is commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive.
Our website uses these “cookies” to collection information and to improve our Service. You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service.
We may employ third-party companies and individuals due to the following reasons:
To facilitate our Service
To provide the Service on our behalf
To perform Service-related services or
To assist us in analyzing how our Service is used
We want to inform our Service users that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.
We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
Links to Other Sites
Our Services do not address anyone under the age of 18. We do not knowingly collect personal identifiable information from children under 18. In the case we discover that a child under 18 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.
Return & Refund Policy
Thanks for your bookings at www.shellandpearlholidays.com
If you are not entirely satisfied with your bookings, we're here to help.
You may choose to cancel you’re booking any point of time before the due date of service. However, the cancellation policy will be applicable which will vary from service to service.
Cancellation policy for the booking will be shared at the time of booking.
After due date of service, no refund will be made.
Once we receive your cancellation, we will immediately notify you on the status of the refund.
We will initiate a refund as per the cancellation policy to the original method of payment.
You will receive the credit within a certain amount of days, depending on your card issuer's / Bank policies.
Non- Refundable/ Non- returnable Products / Services:
Certain Services are non- cancellable and Non Refundable: such services cannot be claimed under this refund / cancellation policy.
If you have any questions on how to return your item to us, contact us.
Email id here: firstname.lastname@example.org
Contact Number here:97111 23441
Postal Address:1208, CS10, SupertechCapetown, Sector 74, Noida - 201304
Terms and conditions of use
1. These terms and conditions shall govern your use of our website.
1.1. By using our website, you accept these terms and conditions in full; accordingly, if you disagree with these terms and
conditions or any part of these terms and conditions, you must not use our website.
1.2. If you register with our website, submit any material to our website or use any of our website services, we will ask you to
expressly agree to these terms and conditions.
1.3. You must be at least 18 years of age to use our website; by using our website or agreeing to these terms and conditions,
you warrant and represent to us that you are at least 18 years of age.
cookies in accordance with the terms of our privacy and cookies policy.
2. License to use website
2.1. You may:
(a) view pages from our website in a web browser;
(b) download pages from our website for caching in a web browser;
(c) print pages from our website;
(d) stream audio and video files from our website; and
(e) use our website services by means of a web browser subject to the other provisions of these terms and conditions.
2.2. Except as expressly permitted BY THE provisions of these terms and conditions, you must not download any material
from our website or save any such material to your computer.
2.3. You may only use our website for your own personal and business purposes, and you must not use our website for any
2.4. Except as expressly permitted by these terms and conditions, you must not edit or otherwise modify any material on our
2.5. Unless you own or control the relevant rights in the material, you must not:
(a) republish material from our website (including republication on another website);
(b) sell, rent or sub-license material from our website;
(c) show any material from our website in public;
(d) exploit material from our website for a commercial purpose; or
(e) redistribute material from our website.
2.6. We reserve the right to restrict access to areas of our website, or indeed our whole website, at our discretion; you must
not circumvent or bypass, or attempt to circumvent or bypass, any access restriction measures on our website.
3. Acceptable use
3.1. You must not:
(a) use our website in any way or take any action that causes, or may cause, damage to the website or impairment of the
performance, availability or accessibility of the website;
(b) use our website in any way that is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal,
fraudulent or harmful purpose or activity;
(c) use our website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is
linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer
(d) conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data
extraction and data harvesting) on or in relation to our website without our express written consent;
(e) access or otherwise interact with our website using any robot, spider or other automated means, except for the
purpose of search engine indexing
(f) violate the directives set out in the robots.txt file for our website; or
(g) use data collected from our website for any direct marketing activity including without limitation email marketing, SMS
marketing, telemarketing and direct mailing.
3.2. You must not use data collected from our website to contact individuals, companies or other persons or entities.
3.3. You must ensure that all the information you supply to us through our website, or in relation to our website, is [true,
accurate, current, complete and non-misleading].
4. Limited warranties
4.1. We do not warrant or represent:
(a) the completeness or accuracy of the information published on our website;
(b) that the material on the website is up to date; or
(c) that the website or any service on the website will remain available.
4.2. We reserve the right to discontinue or alter any or all of our website services, and to stop publishing our website, at any
time in our sole discretion without notice or explanation; and save to the extent expressly provided otherwise in these
terms and conditions, you will not be entitled to any compensation or other payment upon the discontinuance or
alteration of any website services, or if we stop publishing the website.
4.3. To the maximum extent permitted by applicable law, we exclude all representations and warranties relating to the
subject matter of these terms and conditions, our website and the use of our website.
5. Breaches of these terms and conditions
5.1. Without prejudice to our other rights under these terms and conditions, if you breach these terms and conditions in any
way, or if we reasonably suspect that you have breached these terms and conditions in any way, we may:
(a) send you one or more formal warnings;
(b) temporarily suspend your access to our website;
(c) permanently prohibit you from accessing our website;
(d) block computers using your IP address from accessing our website;
(e) contact any or all of your internet service providers and request that they block your access to our website;
(f) commence legal action against you, whether for breach of contract or otherwise
5.2. Where we suspend or prohibit or block your access to our website or a part of our website, you must not take any action
to circumvent such suspension or prohibition or blocking
6.1. We may revise these terms and conditions from time to time.
6.2. The revised terms and conditions shall apply to the use of our website from the date of publication of the revised terms
and conditions on the website, and you hereby waive any right you may otherwise have to be notified of, or to consent to,
revisions of these terms and conditions.] OR [We will give you written notice of any revision of these terms and conditions,
and the revised terms and conditions will apply to the use of our website from the date that we give you such notice; if
you do not agree to the revised terms and conditions, you must stop using our website.]
6.3. If you have given your express agreement to these terms and conditions, we will ask for your express agreement to any
revision of these terms and conditions; and if you do not give your express agreement to the revised terms and
conditions within such period you must stop using the website.
7.1. You hereby agree that we may assign, transfer, sub-contract or otherwise deal with our rights and/or obligations under
these terms and conditions.
7.2. You may not without our prior written consent assign, transfer, sub-contract or otherwise deal with any of your rights
and/or obligations under these terms and conditions.
8.1. If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or
unenforceable, the other provisions will continue in effect.
8.2. If any unlawful and/or unenforceable provision of these terms and conditions would be lawful or enforceable if part of it
were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.
9. Third party rights
9.1. A contract under these terms and conditions is for our benefit and your benefit, and is not intended to benefit or be
enforceable by any third party.
9.2. The exercise of the parties' rights under a contract under these terms and conditions is not subject to the consent of any
10. Entire agreement
10.1. The terms and conditions, together with our privacy and cookies policy, shall constitute the entire agreement between
you and us in relation to your use of our website and shall supersede all previous agreements between you and us in
relation to your use of our website.
11. Law and jurisdiction
11.1. These terms and conditions shall be governed by and construed in accordance with Indian Law.
11.2. Any disputes relating to these terms and conditions shall be subject to the [exclusive] OR [non-exclusive] jurisdiction of
the courts of India.
12. Statutory and regulatory disclosures
12.1. Our GST number is 09ADQFS8111F1ZS.
13. Our details.
13.1. This website is owned and operated by Shell & Pearl Holidays.
13.2. Our principal place of business is at 1208, CS10, Supertech Capetown, Sector 74, Noida-201304.
13.3. You can contact us:
(a) by post, using the postal address given above
(b) using our website contact form;
(c) by telephone, on [the contact number published on our website from time to time; or
(d) by email, using [the email address published on our website from time to time.